Measuring and weighing
Size-based weight explained: why a light case can cost more
Why a big, light suitcase can be charged as if it weighed more, how the 5,000 rule works, and a worked table for ten common items.
Articles
Practical guides to sending luggage, boxes and personal effects from the UK: sizes, weights, customs and what to pack.
Customs and destinations
Sending luggage within the UK and to the islands
Most UK luggage moves without paperwork, but Northern Ireland, remote postcodes, the Channel Islands and the Isle of Man each have their own points to know.
Students
Sending luggage to university halls: rules and timing
Halls rules on deliveries differ a lot. What to check with yours, how to address your luggage, how to time it around arrival day, and end-of-term collections.
What you can send
Sending laptops, toiletries, food and medicines
These items can often go, but each needs care. How to send devices, toiletries, food and medicines, and when to keep them with you.
Packing
How to pack and send bikes, golf clubs and skis
Long, light kit is charged on its size. How to pack bikes, golf clubs and skis safely, and how to shrink the size you pay for.
Customs and destinations
Sending belongings to the USA
Personal versus household effects, what CBP Form 3299 asks, and why an itemised list matters more since the US$800 exemption ended.
Customs and destinations
Sending belongings to New Zealand
How New Zealand treats personal and household effects, what form NZCS 218 asks, and what MPI checks and charges for.
Customs and destinations
Sending belongings to Canada
Settlers, returning residents and students: how the goods to follow list works in Canada, and why things sent later must be on it.
Customs and destinations
Sending belongings to Australia
What the AU$1,000 line means, what form B534 asks, and how to get boots, tents and wooden items past Australian biosecurity.
Claims and insurance
Photos, receipts and what to do if items arrive damaged
The proof a claim needs is easiest to gather before anything goes wrong. A checklist for before you send, on delivery and when you claim.