Claims and insurance
Photos, receipts and what to do if items arrive damaged
The proof a claim needs is easiest to gather before anything goes wrong. A checklist for before you send, on delivery and when you claim.
Claims and insurance
Claims and insurance
Insuring belongings you ship: what is and isn't covered
The included cover is a limit on liability, worked out by weight. For full value you buy transit insurance yourself. Here is what to check.